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Make sure you check the spelling of your YouTube user name. This is not your full name, but the user name of your account. If you don’t know your user name, you can check it by going to your settings. If it is just a bunch of letters and numbers you can customise it using the steps below.

  • Go to your YouTube settings by clicking your profile image on the top right of screen and selecting the settings icon
  • Click create custom URL
  • If your YouTube custom URL was http://www.youtube.com/hypetap, you would enter ‘hypetap’ in the user ID field for YouTube
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