FAQS

Digital Rights

• What are Digital Rights?
• What are full Digital Rights?
• What does it mean to be able to re-use content with attribution?
• What does no digital rights mean?

Collaborations

• When is a collaboration ‘complete’?
• Is there a time limit to leave feedback?
• When can I leave feedback for a user?

Profiles

• How do I edit my profile?
• What does response time indicate?
• How is response time calculated?
• What happens if an influencer is away and can’t respond?

Metrics

• What do the Facebook metrics mean?
• What do the Twitter metrics mean?
• What do the Instagram metrics mean?
• What do the Blog metrics mean?
• What do the YouTube metrics mean?
• What do the Pinterest metrics mean?

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Disputes

• What is Hypetap’s Dispute Resolution Service?
• How do I lodge a dispute against another user?
• Can I submit more evidence after the Dispute has been escalated to arbitration?
• I lost the dispute! Can I file for reconsideration?

Campaigns

• How do I close a campaign?

Payments

• How do I know what the goods or services will be?
• Why do I need an ABN to receive payments?
• Do I need an ABN if I'm not an Australian resident?

General

• Does Hypetap have an app?
• Is Hypetap only in Australia?
• How do I change my log in email address?
• How do I change my password?
• How do I close or deactivate my account?
• Where can I find my messages?

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